p77pp Privacy Policy

p77pp ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. We believe that your privacy is a fundamental right and that protecting it is our responsibility.

This privacy policy ("policy") applies to the p77pp website and all associated services. By using our services, you are considered to have agreed to the terms set out in this policy. If you do not agree with any term in this policy, please refrain from using our services and contact us.

This policy should be read alongside our Terms & Conditions and Responsible Gaming policy. Together, these documents form the basis of your relationship with p77pp.

1.1 Registration & Identity Information

When you create an account on p77pp, we collect the following information:

• Full name and date of birth (for age verification — our services are for users aged 21+ only)
• Email address and mobile number
• Username and password
• Address and nationality
• National ID card or passport details (for identity verification)

1.2 Financial Transaction Information

To process deposits and withdrawals, we store your payment method details (bKash, Nagad, Rocket, or Upay number). Complete payment credentials are never stored on our servers — only a summary of the transaction and a reference number are kept.

1.3 Usage Information & Technical Data

We automatically collect the following information:

• IP address and device type
• Browser and operating system information
• Activity history on the platform (game play details, login times)
• Information collected through cookies and similar tracking technologies

p77pp uses the information collected for the following lawful purposes:

2.1 Account Management & Service Delivery

Your information is used to create, verify, and manage your account; to process deposits and withdrawals; and to ensure uninterrupted access to our gaming platform.

2.2 Security & Fraud Prevention

Your information is analysed to maintain the security of your account and to prevent unauthorised access, fraud, and money laundering. This is essential to protect the interests of all genuine users.

2.3 Customer Support

Our 24/7 live chat and email support team uses your information to assist with any issues or requests you may have.

2.4 Responsible Gaming

Your activity data is used to monitor gaming behaviour, identify early signs of potential problems, and provide the necessary support.

2.5 Compliance with Legal Obligations

We retain your information to comply with applicable laws and regulations, and to provide required information in response to requests from regulatory authorities.

p77pp applies industry-standard technical and administrative security measures to protect your information:

• SSL encryption (SSL/TLS) is used for all data transfers
• High-level encryption algorithms are applied when storing sensitive information
• Firewalls and intrusion detection systems are in place to prevent unauthorised access
• Regular security audits and vulnerability assessments are conducted
• Staff data protection training and strict access control policies are followed

While we take the highest security measures, no method on the internet is 100% secure. We therefore ask you to use a strong password and not to share your login details with anyone.

p77pp does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, information may be shared in a limited way in the following circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), game software providers, and technology service providers receive only the limited information necessary to carry out their specific functions. All such partners are bound by contract and are legally obliged to keep your information confidential.

4.2 Legal Requirements

If we are required to respond to a court order, legal process, or a valid request from a regulatory authority, the necessary information will be provided. In such cases, we will endeavour to notify you in advance wherever possible.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred. We will notify you appropriately before any such change and will ensure your information is protected in accordance with this policy.

The p77pp website uses cookies and similar tracking technologies. Cookies are small text files that your browser stores on your device.

5.1 Types of Cookies We Use

• Essential cookies: Required for the core functionality of the website — login sessions, security tokens, etc.
• Functionality cookies: To remember your preferences and settings
• Analytics cookies: To understand usage patterns and improve our services

5.2 Cookie Controls

You can control or reject cookies through your browser settings. However, disabling essential cookies may affect some website functionality.

We retain your personal information only for as long as necessary. Generally:

• Active account data: for the entire duration the account remains active
• Transaction records: for the period required by legal and regulatory obligations
• After account closure: retained for the period required under applicable law

Once the specified period has ended, information is securely deleted or anonymised in a way that makes it impossible to identify you.

As a user of p77pp, you have the following rights over your own information:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time.

7.2 Right to Correct Information

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. This can be done by logging into your account or through our support team.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, it may be necessary for us to retain some information due to legal obligations or legitimate interests.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. We will give due consideration to any such request.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us by email at [email protected]. We will respond to your request as promptly as possible.

p77pp is strictly not intended for anyone under the age of 21 ("minors"). We do not knowingly collect information from minors. Age is verified at the time of account registration.

If we are informed that information from a minor has been collected inadvertently, we will immediately delete that information and close the relevant account.

p77pp's servers and service providers may be located in various countries. Your information may be transferred to and processed outside your own country. However, wherever your information is processed, the protection standards described in this policy will be maintained.

Our agreements with third parties to whom data is sent include data protection obligations that follow internationally recognised standards.

We may update this privacy policy from time to time. Changes will be published on the website before they take effect and, where necessary, registered users will be notified by email. The "Last Updated" date will always be clearly stated at the beginning of this policy.

Continued use of our services after any changes will be taken as acceptance of the revised policy. We therefore encourage you to review this policy regularly.